Frequently Asked Questions
Quick answers to common questions about accounts, safety, subscriptions, and how matching works.
Feature availability can vary by app version, region, and subscription tier. For current plan details, see Plans.
How do I create an account on Piquora?
Creating an account on Piquora is simple! Click on the "Sign Up" button on the homepage, and you'll be prompted to enter your name, email address, and a password. Follow the instructions to complete your profile, including uploading a profile picture and providing information about yourself, your interests, and what you're looking for in a match. The more information you provide, the better our matching algorithm can work for you!
Is there a cost to use Piquora?
Piquora offers free and paid plans. With a free account, you can create a profile, browse matches, and communicate with other users. Basic gives you more flexibility (including a bigger "Liked You" experience), and Premium unlocks the full list so you can see everyone who liked you. For current pricing and plan details, see Plans.
How does Piquora match me with others?
Piquora uses an advanced matching algorithm that considers your profile information, interests, and preferences to suggest compatible matches. Our system analyzes various factors to ensure you are introduced to people who align with what you're looking for in a relationship. The more details you provide in your profile, the more accurate your matches will be!
Can I change my profile information after creating an account?
Yes, you can update your profile at any time! Simply go to the "Settings" section, and you'll be able to edit your personal details, interests, photos, and preferences. Keeping your profile up-to-date helps ensure that your matches remain accurate and relevant.
How can I optimize my profile to attract better matches?
To optimize your profile, make sure you:
- Upload a clear, recent photo – A genuine, high-quality photo increases engagement.
- Complete all profile sections – The more details you provide, the better your matches.
- Be authentic – Honesty is key! Share what makes you unique.
- Highlight your interests – Mention hobbies, values, and what you're looking for in a relationship.
- Update your preferences regularly – Adjust your search criteria to reflect what you truly want.
Is my personal information safe on Piquora?
Piquora takes privacy and security seriously. We use safeguards designed to help protect your information, and we work to limit access to personal data. We may share information with service providers and as described in our Privacy Policy. For details, please review our Privacy Policy and Terms of Service.
How do I know if someone is interested in me?
When someone likes your profile or sends you a message, you'll receive a notification (if you have notifications enabled). You can also check your "Connections & Requests" section to see who has expressed interest. If you're interested in them too, you can start chatting!
Can I block or report someone?
Absolutely! If you encounter someone who makes you feel uncomfortable or violates our community guidelines, you can block or report them directly from their profile. Blocking prevents them from seeing your profile or contacting you, while reporting alerts our moderation team to review the user's behavior.
How do I change my username?
Currently, usernames on Piquora are permanent and cannot be changed. However, you can update your display name, profile picture, and other personal details in the "Settings" section.
How do I send a message to someone?
To send a message, visit the profile of the person you're interested in and click on the "Send Message" button. If you have a free account, you may have limited messaging capabilities. Premium users enjoy unlimited messaging.
What should I do if I forgot my password?
If you forgot your password, click on the "Forgot Password?" link on the login page. Enter your registered email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
Can I delete my account?
Yes, you can delete your account at any time. Go to "Settings", scroll down to "Account Management", and select "Delete Account". Please note that this action is irreversible, and all your data will be permanently removed.
What should I do if I think my account has been hacked?
If you suspect unauthorized access to your account, change your password immediately by going to "Settings" and selecting "Change Password". Additionally, enable two-factor authentication (2FA) for extra security. If the issue persists, contact our support team at support@piquora.com.
Can I see who visited my profile?
Yes! With a premium subscription, you can see a list of users who have visited your profile. This feature is available in the "Who Viewed Me" section under your profile.
What is a success story and how do I share mine?
A success story is a positive experience where Piquora helped you find love or a meaningful connection. If you'd like to share your story, go to the "Success Stories" section and click "Submit Your Story". Our team may feature it on our website to inspire others!
How do I report a bug or technical issue?
If you encounter a bug or technical issue, please contact our support team at support@piquora.com or use the "Report a Problem" feature in the settings menu. Provide as much detail as possible, including screenshots if applicable, so we can resolve the issue quickly.
Can I pause my account instead of deleting it?
Yes! Piquora offers a "Hide My Profile" option in the settings. This allows you to temporarily disable your profile without deleting your account. Your data will be saved, and you can reactivate your profile at any time.
How can I verify my profile?
Verified profiles have a blue checkmark, indicating authenticity. To get verified, go to "Settings", select "Verify My Profile", and follow the identity verification process. This helps build trust with other users!
How do I update my email or phone number?
To update your contact information, go to "Settings", select "Account Details", and update your email or phone number. You may need to verify the new contact information before the change takes effect.
Can I use Piquora on my mobile device?
Absolutely! Piquora is optimized for both desktop and mobile devices. You can access the platform via your mobile browser for a seamless experience. A dedicated mobile app may be available soon—stay tuned!
How do I cancel my premium subscription?
If you wish to cancel your subscription, go to "Settings", select "Subscription Management", and click "Cancel Subscription". Your premium features will remain active until the end of the current billing cycle.
How does the Premium Quests algorithm work?
The Premium Quests algorithm is Piquora's advanced matching system that pairs users based on compatibility factors. It evaluates responses from both users' Premium Quests questionnaires and generates a percentage score indicating how well they align.
The Premium Quests Questionnaire covers:
The more complete and honest your responses, the more accurate your matches will be.
The Premium Quests Questionnaire covers:
- Relationship Goals
- Communication Style
- Lifestyle Preferences (e.g., work-life balance, travel habits)
- Values & Beliefs (e.g., family, religion, political views)
- Interests & Hobbies (e.g., sports, music, entertainment)
- Personality Traits (e.g., introvert vs. extrovert, spontaneity vs. planning)
- Long-term Plans (e.g., career ambitions, desire for children)
- Conflict Resolution & Emotional Compatibility
The more complete and honest your responses, the more accurate your matches will be.
What happens when I 'connect' with someone?
When you send a connection request, the other user receives a notification. If they accept, you both become matched and can start messaging each other. If they decline, you will not be notified, but you won't be able to send another request to that person.
What is the Q-Sync Meter?
The Q-Sync Meter shows real-time compatibility between you and another user based on profile updates, interaction patterns, and questionnaire responses.
The Q-Sync Meter has two key components:
1. Spark Percentage (How well they fit YOUR criteria):
This score shows how well the other person aligns with your relationship goals, values, interests, and lifestyle preferences.
Example: If you prioritize travel, ambition, and fitness, and their profile indicates they share these values, your Spark percentage will be high.
2. Echo Percentage (How well YOU fit THEIR criteria):
This score shows how well you meet their expectations based on what they're looking for in a partner.
Example: If they're looking for someone family-oriented and community-driven, and your profile highlights these traits, your Echo percentage will be high.
Why does this matter?
- A high Spark score means they fit what you're looking for.
- A high Echo score means you fit what they're looking for.
- A mutual high score in both categories indicates strong compatibility and a higher likelihood of meaningful connection.
The Q-Sync Meter has two key components:
1. Spark Percentage (How well they fit YOUR criteria):
This score shows how well the other person aligns with your relationship goals, values, interests, and lifestyle preferences.
Example: If you prioritize travel, ambition, and fitness, and their profile indicates they share these values, your Spark percentage will be high.
2. Echo Percentage (How well YOU fit THEIR criteria):
This score shows how well you meet their expectations based on what they're looking for in a partner.
Example: If they're looking for someone family-oriented and community-driven, and your profile highlights these traits, your Echo percentage will be high.
Why does this matter?
- A high Spark score means they fit what you're looking for.
- A high Echo score means you fit what they're looking for.
- A mutual high score in both categories indicates strong compatibility and a higher likelihood of meaningful connection.
What do the different matching thresholds mean?
Piquora uses matching thresholds to help you understand compatibility levels with potential matches. The thresholds are:
1. High Compatibility (80% and above):
- Strong alignment in key areas such as values, relationship goals, lifestyle, and interests.
- These users are highly recommended matches with a greater potential for a meaningful connection.
- A high score indicates that both you and the other person share significant compatibility factors.
2. Medium Compatibility (50% - 79%):
- Moderate alignment with some shared interests and values but possible differences in lifestyle or long-term goals.
- These matches may still work well, especially if you're open to exploring different perspectives.
- Communication and compromise may help bridge any gaps in compatibility.
3. Low Compatibility (Below 50%):
- Minimal alignment in key areas, meaning there may be significant differences in values, interests, or relationship expectations.
- While connections are still possible, these matches may require more effort to build compatibility.
- Consider whether you're open to differences or prefer higher alignment in a potential partner.
Understanding the Priority Filter:
You can also adjust your Priority Filter in the search settings to focus on the factors that matter most to you (e.g., shared values, similar lifestyle, common interests). This helps refine your matches based on what you prioritize in a relationship.
1. High Compatibility (80% and above):
- Strong alignment in key areas such as values, relationship goals, lifestyle, and interests.
- These users are highly recommended matches with a greater potential for a meaningful connection.
- A high score indicates that both you and the other person share significant compatibility factors.
2. Medium Compatibility (50% - 79%):
- Moderate alignment with some shared interests and values but possible differences in lifestyle or long-term goals.
- These matches may still work well, especially if you're open to exploring different perspectives.
- Communication and compromise may help bridge any gaps in compatibility.
3. Low Compatibility (Below 50%):
- Minimal alignment in key areas, meaning there may be significant differences in values, interests, or relationship expectations.
- While connections are still possible, these matches may require more effort to build compatibility.
- Consider whether you're open to differences or prefer higher alignment in a potential partner.
Understanding the Priority Filter:
You can also adjust your Priority Filter in the search settings to focus on the factors that matter most to you (e.g., shared values, similar lifestyle, common interests). This helps refine your matches based on what you prioritize in a relationship.
What is the difference between Spark and Echo percentages?
Spark and Echo percentages are two key metrics in Piquora's matching system. Here's what they mean:
Spark Percentage (Their effect on you):
- Measures how well the other person fits your preferences and criteria.
- Based on your Premium Quests questionnaire responses and what you're looking for in a match.
- A high Spark score means they align closely with your ideal partner traits.
Echo Percentage (Your effect on them):
- Measures how well you fit their preferences and criteria.
- Based on their Premium Quests questionnaire responses and what they're looking for in a match.
- A high Echo score means you align closely with what they want in a partner.
In other words, Spark measures "their effect on you," while Echo measures "your effect on them." Together, they give you a quick way to see how well you both fit each other's criteria.
Important Tips:
1. Don't discard low "Echo" profiles too quickly:
A low (or even 0%) Echo does not always mean the other person wouldn't like you. Two common reasons are:
- Asymmetry is normal: They can match your preferences very well (high Spark) while you don't match theirs as well (low/0 Echo), especially if their preferences are strict or very specific.
- Not enough data yet: If the other user hasn't provided much information or is still setting up their preferences/Premium Quests, the system may have too little signal and their Echo for you can appear artificially low (including 0%) until they complete their criteria.
2. Complete your own preferences:
If your Spark score for others seems low, it may be because you haven't fully filled out your own profile or search preferences. The more detailed information both sides provide, the more accurate Spark and Echo become.
Spark Percentage (Their effect on you):
- Measures how well the other person fits your preferences and criteria.
- Based on your Premium Quests questionnaire responses and what you're looking for in a match.
- A high Spark score means they align closely with your ideal partner traits.
Echo Percentage (Your effect on them):
- Measures how well you fit their preferences and criteria.
- Based on their Premium Quests questionnaire responses and what they're looking for in a match.
- A high Echo score means you align closely with what they want in a partner.
In other words, Spark measures "their effect on you," while Echo measures "your effect on them." Together, they give you a quick way to see how well you both fit each other's criteria.
Important Tips:
1. Don't discard low "Echo" profiles too quickly:
A low (or even 0%) Echo does not always mean the other person wouldn't like you. Two common reasons are:
- Asymmetry is normal: They can match your preferences very well (high Spark) while you don't match theirs as well (low/0 Echo), especially if their preferences are strict or very specific.
- Not enough data yet: If the other user hasn't provided much information or is still setting up their preferences/Premium Quests, the system may have too little signal and their Echo for you can appear artificially low (including 0%) until they complete their criteria.
2. Complete your own preferences:
If your Spark score for others seems low, it may be because you haven't fully filled out your own profile or search preferences. The more detailed information both sides provide, the more accurate Spark and Echo become.
What is Piquora Hangout Groups?
1. Piquora Hangout Groups
Piquora Hangout Groups allow users to plan meetups based on shared interests and availability. You can join or create groups for casual meetups, networking, and fun activities after work or on weekends.
2. How do I create a Hangout Group?
3. Can I join multiple Hangout Groups?
Yes! You can join multiple groups based on your interests and availability.
4. How do I find and join a Hangout Group?
5. What are the different group privacy settings?
6. Who can organize meetups in a Hangout Group?
7. Can I leave a Hangout Group?
Yes, you can leave any group at any time by visiting the group page and selecting "Leave Group."
8. How do notifications work for Hangout Groups?
You can customize your notification settings to receive updates about new events, member activity, and discussions.
9. Can I report inappropriate behavior in a group?
Yes, if you experience inappropriate behavior, you can:
10. Can I invite friends to a Hangout Group?
Yes! You can invite friends from your Piquora connections to join any group you're a member of.
11. How do I delete a Hangout Group?
Only the group Admin can delete a group. Go to the group settings and select "Delete Group." This action is permanent.
Piquora Hangout Groups allow users to plan meetups based on shared interests and availability. You can join or create groups for casual meetups, networking, and fun activities after work or on weekends.
2. How do I create a Hangout Group?
- Go to the Hangout Groups section on Piquora.
- Click on "Create Group" and enter details like group name, description, preferred meetup days, and location.
- Set your group preferences (e.g., public or private, approval required for new members).
- Click "Create", and your group will be live!
3. Can I join multiple Hangout Groups?
Yes! You can join multiple groups based on your interests and availability.
4. How do I find and join a Hangout Group?
- Visit the Hangout Groups page.
- Browse or search for groups based on location, interests, or meetup days.
- Click on a group to view details.
- If it's an open group, click "Join" to become a member. If it requires approval, your request will be sent to the admin.
5. What are the different group privacy settings?
- Public Groups: Anyone can join without approval.
- Private Groups: Admins must approve new members.
- Hidden Groups: Only invited users can join and see the group.
6. Who can organize meetups in a Hangout Group?
- Group Admins can create and manage events.
- Regular members can suggest meetups, but they need admin approval.
7. Can I leave a Hangout Group?
Yes, you can leave any group at any time by visiting the group page and selecting "Leave Group."
8. How do notifications work for Hangout Groups?
You can customize your notification settings to receive updates about new events, member activity, and discussions.
9. Can I report inappropriate behavior in a group?
Yes, if you experience inappropriate behavior, you can:
- Report a member or a post directly from the group page.
- Block users who violate guidelines.
- Contact Piquora support for further action.
10. Can I invite friends to a Hangout Group?
Yes! You can invite friends from your Piquora connections to join any group you're a member of.
11. How do I delete a Hangout Group?
Only the group Admin can delete a group. Go to the group settings and select "Delete Group." This action is permanent.
What is Piquora Events?
1. Piquora Events
Piquora Events are social gatherings, speed dating nights, and special activities organized by Piquora or its users to help singles connect in a fun and engaging way.
2. How do I find upcoming events?
3. How do I RSVP or register for an event?
4. Can I create my own event on Piquora?
Yes! You can host your own dating event by submitting an event proposal.
- Go to the "Create Event" section.
- Fill in the event details, including title, description, date, location, and ticketing options (if applicable).
- Submit for approval. Once approved, your event will be listed on Piquora.
5. Are Piquora Events free?
Some events are free, while others may require tickets. The event details page will indicate whether an event has an entry fee.
6. What types of events does Piquora offer?
Piquora hosts a variety of events, including:
7. How do I cancel my RSVP for an event?
If you can no longer attend an event, you can cancel your RSVP by:
8. Can I invite my friends to Piquora Events?
Yes! You can share the event link with your friends and invite them to join.
9. Are Piquora Events location-based?
Yes, events are listed based on your location, but you can browse and RSVP for events in other cities as well.
10. Can I report an issue at an event?
Yes, if you experience any issues during an event, you can:
Piquora Events are social gatherings, speed dating nights, and special activities organized by Piquora or its users to help singles connect in a fun and engaging way.
2. How do I find upcoming events?
- Go to the Events section on Piquora.
- Browse upcoming events based on location, event type, or date.
- Click on an event to view details, including venue, time, and entry requirements.
3. How do I RSVP or register for an event?
- Click on the event you're interested in.
- Select "RSVP" or "Register" (depending on the event type).
- If a ticket is required, follow the instructions to complete the registration.
4. Can I create my own event on Piquora?
Yes! You can host your own dating event by submitting an event proposal.
- Go to the "Create Event" section.
- Fill in the event details, including title, description, date, location, and ticketing options (if applicable).
- Submit for approval. Once approved, your event will be listed on Piquora.
5. Are Piquora Events free?
Some events are free, while others may require tickets. The event details page will indicate whether an event has an entry fee.
6. What types of events does Piquora offer?
Piquora hosts a variety of events, including:
- Speed Dating: Quick one-on-one chats to meet new people.
- Casual Hangouts: Group meetups for like-minded singles.
- Themed Parties: Fun, themed events for singles.
- Workshops & Seminars: Dating and relationship coaching events.
- Exclusive VIP Events: Premium networking and dating experiences.
7. How do I cancel my RSVP for an event?
If you can no longer attend an event, you can cancel your RSVP by:
- Going to the Events section.
- Clicking on the event you RSVPed for.
- Selecting "Cancel RSVP" to remove yourself from the event list.
8. Can I invite my friends to Piquora Events?
Yes! You can share the event link with your friends and invite them to join.
9. Are Piquora Events location-based?
Yes, events are listed based on your location, but you can browse and RSVP for events in other cities as well.
10. Can I report an issue at an event?
Yes, if you experience any issues during an event, you can:
- Report the incident to the event host or Piquora support.
- Use the in-app reporting feature to provide details.
- Block and report any users violating community guidelines.
For more help, visit Help & Support.