Notification Policy

This Notification Policy explains what notifications Piquora may send, the channels we use, and how you can control non-essential messages.

• Account Notifications:
  • Password reset requests.
  • Account activation and deactivation alerts.
  • Security-related notifications.
• Communication Notifications:
  • New message or chat requests.
  • Likes, winks, or similar interactions.
  • Updates on matches or compatibility.
• Event and Activity Notifications:
  • Notifications about events, meetups, or social gatherings.
  • Alerts regarding changes to user profiles or preferences.
  • Reminders for upcoming dates or interactions.
• Promotional Notifications:
  • Special offers, promotions, or discounts.
  • Updates on new features or enhancements.
  • Newsletters and other marketing communications.

• In-app: banners, badges, and alerts while using the platform.
• Email: account and service messages, and marketing emails where permitted.
• Push notifications: on supported devices if you enable them.

• Opt-In/Opt-Out:
  • Users will have the option to opt-in or opt-out of certain types of notifications.
  • Clear instructions on how to manage notification preferences will be provided in user settings.
• Frequency:
  • Users can customize the frequency of notifications based on their preferences.
  • The default notification settings will be set to a balanced level to enhance the user experience.

Some notifications are necessary to provide the service (for example, security alerts, password resets, and important account notices). These may be sent even if you opt out of marketing messages.

Marketing messages (for example, promotions) are optional and can typically be disabled in settings or by using the unsubscribe link in emails.